Sales Policy

Effective Date: January 14, 2025

At FITNESSGEARVIP, we are committed to providing high-quality fitness products to our valued customers. This Sales Policy outlines the terms and conditions under which products are sold, purchased, and processed. By making a purchase on our website or using our services, you agree to the terms set forth in this policy.

1. ORDER PLACEMENT AND ACCEPTANCE

When you place an order with FITNESSGEARVIP, you are making an offer to purchase products. All orders are subject to acceptance by us. We reserve the right to refuse or cancel any order for reasons including but not limited to:

  • Product availability.
  • Errors in pricing or product descriptions.
  • Issues with payment processing or billing information.

Once your order is processed and confirmed, we will send an order confirmation email containing your order details.

2. PRICING AND PAYMENT

  • Pricing: All product prices listed on our website are in USD and exclude taxes, shipping fees, and other charges unless otherwise stated. Prices are subject to change without notice.

  • Payment Methods: We accept various payment methods, including credit/debit cards, PayPal, and other secure online payment options. Payment is due at the time of order placement.

  • Taxes: Sales tax will be added to orders based on applicable laws in your jurisdiction. You will be notified of any tax charges during checkout.

3. ORDER CANCELLATION

You can cancel an order within 24 hours of purchase by contacting our customer service team at info@fitnessgearvip.com. After 24 hours, the order will be processed, and cancellations may not be possible.

In the case of canceled orders, you will receive a full refund (excluding shipping charges).

4. PRODUCT AVAILABILITY

While we strive to maintain accurate inventory levels, FITNESSGEARVIP does not guarantee that all products will be available at the time of purchase. If an item is out of stock, we will notify you promptly and offer the following options:

  • A backorder option (if available).
  • A full refund for the unavailable item.
  • The opportunity to choose a similar product.

5. SHIPPING AND DELIVERY

  • Shipping Methods: We offer various shipping options, including standard and expedited delivery, depending on your location. Shipping fees are calculated at checkout based on the delivery address and selected shipping method.

  • Order Processing: Orders are processed within 1-2 business days. Delivery times vary based on the shipping method and location.

  • Shipping Delays: FITNESSGEARVIP is not responsible for delays caused by third-party carriers, weather conditions, or other unforeseen circumstances.

6. RETURNS AND REFUNDS

Please refer to our Refund and Returns Policy for detailed information on returning products, requesting refunds, and the conditions under which returns are accepted.

7. WARRANTIES AND LIABILITY

  • Warranties: Our products may be covered by manufacturer warranties. Please refer to the product description or contact us for details regarding specific warranties.

  • Liability: FITNESSGEARVIP is not liable for any indirect, incidental, or consequential damages resulting from the use or misuse of our products. Our liability is limited to the purchase price of the product.

8. PROMOTIONS AND DISCOUNTS

  • Coupons and Discounts: From time to time, FITNESSGEARVIP may offer promotions, discounts, or special offers. These offers are subject to terms and conditions, and some exclusions may apply.

  • Validity: Promotions and discount codes are valid only for a limited time and cannot be combined with other offers unless explicitly stated.

9. CUSTOMER SERVICE

For any questions or concerns regarding your order or our products, please reach out to our customer service team. We are committed to providing exceptional support and will assist you as quickly as possible.

FITNESSGEARVIP
Email: info@fitnessgearvip.com
Phone: (123) 456-7890

Last Revised: December 5, 2024

This Sales Policy ensures transparency in your transaction processes and helps create a smooth shopping experience for your customers. Let me know if you’d like to make any adjustments!

 
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